PRIVACY POLICY

Protection of personal data according to the RGPD

Filternox Europe S.L., in application of current legislation on the protection of personal data, informs that the personal data collected through the forms on the website: https://www.filternox.com/, are included in the specific automated files of users of Filternox Europe S.L. services.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and to carry out information, training, consultancy and other activities of Filternox Europe S.L.

This data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.

Filternox Europe S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing the old LOPD, the new Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPDGDDD).

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: puricoll(at)filternox.com or to the following address: Avenida de La Plata, 67 – 22, C.P. 46013 – Valencia (Valencia).

The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to Filternox Europe S.L.

Purpose of the processing of personal data:

For what purpose will we process your personal data?

At Filternox Europe S.L., we will process your personal data collected through the website: https://www.filternox.com/, for the following purposes:

  • Sending commercial information and newsletters about new services offered on the website and the sector.
  • To comply with the company’s internal processes regarding the administration of suppliers and contractors.
  • The process of archiving, updating systems, protection and custody of information and databases of the company.
  • Sending promotional information electronically.
  • To provide the information requested by the user through the contact form.

We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.

The fields in these registers must be filled in, and it is impossible to carry out the purposes expressed if these data are not provided.

How long will the personal data collected be kept?

The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request their deletion and for the period of time for which legal responsibilities may arise from the services provided.

Legitimation:

The processing of your data is carried out on the following legal bases that legitimise the same:

  • The request for information and/or the contracting of the services of Filternox Europe S.L., the terms and conditions of which will be made available to you in any case, prior to any eventual contracting.
  • Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.

Recipients:

The data will not be communicated to any third party outside Filternox Europe S.L., unless legally obliged to do so.

Hosting services have been contracted outside the European Economic Area, in the USA, considered a safe destination for international data transfers, under the Privacy Shield (Privacy Shield).

Data collected by users of the services

In cases where the user includes files with personal data on shared hosting servers, Filternox Europe S.L. is not responsible for non-compliance by the user of the RGPD.

Data retention in compliance with the LSSI

Filternox Europe S.L. informs that, as a data hosting service provider and in accordance with the provisions of in Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSI), retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which they were and the time at which the service was initiated. The retention of this data does not affect the confidentiality of the retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security public security, being placed at the disposal of judges and/or courts or the Ministry that so requires.

The communication of data to the Forces and Corps of the State shall be made in accordance with the provisions of the regulations on protection of personal data.

Intellectual property rights https://www.filternox.com/

Filternox Europe S.L. is the owner of all copyright, intellectual and industrial property rights, know-how and any other rights relating to the contents of the website https://www.filternox.com/ and the services offered therein, as well as the programmes necessary for its implementation and related information.

The reproduction, publication and/or use of the contents, in whole or in part, of the https://www.filternox.com/ website, other than for strictly private use, is not permitted without prior written consent.

Intellectual property of the software

The user must respect third-party software made available by Filternox Europe S.L., even if it is free and/or publicly available.

Filternox Europe S.L. has the necessary exploitation and intellectual property rights to the software.

The user does not acquire any right or licence for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration of the same.

For any action that exceeds the fulfilment of the contract, the user will need written authorisation from Filternox Europe S.L., and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Filternox Europe S.L., assuming the civil and criminal liability arising from any incident that may occur on the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of the content hosted

The use contrary to the legislation on intellectual property of the services provided by Filternox Europe S.L. is prohibited and, in particular:

  • Use that is contrary to Spanish law or that infringes the rights of third parties.
  • The publication or transmission of any content that, in the opinion of Filternox Europe S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
  • Cracks, program serial numbers or any other content that infringes the intellectual property rights of third parties.
  • The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
  • The use of the domain’s mail server and email addresses for sending unsolicited bulk email.

The user bears full responsibility for the content of his website, transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and the protection of minors.

The user is responsible with regard to the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user shall indemnify Filternox Europe S.L. for the costs generated by the imputation of Filternox Europe S.L. in any case whose responsibility is attributable to the user, including fees and legal defense costs, even in the case of a non-final court decision.

Protection of hosted information

Filternox Europe S.L. makes backup copies of the content hosted on its servers, however it is not responsible for the accidental loss or deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as the aforementioned data may have been deleted and/or modified during the period of time that has elapsed since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents preserved in the backup copies made by Filternox Europe S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Filternox Europe S.L.

Commercial communications

In application of the LSSI. Filternox Europe S.L. will not send advertising or promotional communications by e-mail or other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, Filternox Europe S.L. is authorised to send commercial communications relating to Filternox Europe S.L. products or services that are similar to those initially contracted with the client.

In any case, the user, after proving his or her identity, may request that no further commercial information be sent to him or her through the Customer Service channels.

 


LEGAL NOTICE

In compliance with the duty of information contained in Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), the owner of the website informs you of the following:

  • Company name: Filternox Europe S.L.
  • TAX ID: B97536668
  • Address: Avenida de La Plata, 67 – 22, 46013 – Valencia (Valencia)
  • Registered in the Mercantile Register of Valencia in Volume 7992, folio 56, section, page number V-100989, entry 1.

Within the limits established by law, Filternox Europe S.L. assumes no liability for the lack of truthfulness, completeness, updating and accuracy of the data or information contained in its web pages.

The contents and information do not bind Filternox Europe S.L. nor do they constitute opinions, advice or legal advice of any kind, as they are merely a service offered for information and dissemination purposes.

The Internet pages of Filternox Europe S.L. may contain links to other pages of third parties that Filternox Europe S.L. cannot control. Therefore, Filternox Europe S.L. cannot assume responsibility for the content that may appear on third party sites.

The texts, images, sounds, animations, software and other content included on this website are the exclusive property of Filternox Europe S.L. or its licensors. Any act of transmission, distribution, transfer, reproduction, storage or total or partial public communication must have the express consent of Filternox Europe S.L.

Likewise, to access some of the services that Filternox Europe S.L. offers through the website, you must provide some personal data. In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, we inform you that, by filling in these forms, your personal data will be included and processed in the files of Filternox Europe S.L. in order to be able to provide and offer you our services as well as to inform you of improvements to the website.

We also inform you that you will have the possibility at any time to exercise your rights of access, rectification, cancellation, opposition, limitation and portability of your personal data, free of charge by email to: puricoll(at)filternox.com or at the address: Avenida de La Plata, 67 – 22, 46013 – Valencia (Valencia).